Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(130,251 Reviews)
Open Ratings Snapshot
Rating breakdown 130,251 reviews
5 Stars
86,854
4 Stars
23,991
3 Stars
8,387
2 Stars
4,437
1 Star
6,582
85%of customers recommend this product. 
(
41,585 out of 48,796
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
1 out of 5
1
Failure to calculate income taxes due correctly
on May 20, 2025
Posted by: Pegasus2
Verified Purchase:Yes
I filed the form provided for my 2024 DC Income Tax in a way that was approved by your software and paid the taxes due. But about a month a half later I was billed by the DC government for 375.70 because I did not pay a enough estimated taxes for 2024, I had to pay a penalty as well as interest in the unpaid balance. I believe that you ought to have warned me about that so that I could have paid all the taxes I owed DD can would not have to incur this unexpected expense.
Response from HRBlockBy AndreaSocial Media TeamMay 20, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It just works
on May 20, 2025
Posted by: notlance
from Midwest USA
Verified Purchase:Yes
Was able to complete my and my daughter's taxes quickly and easily.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AndreaSocial Media TeamMay 20, 2025
We’re so happy to hear you had a great experience and that you were able to complete both returns quickly and easily. Thank you for your business and the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
It works
on May 21, 2025
Posted by: Sam Iam
from PA
Verified Purchase:Yes
It worked. Still waiting for a resolution from the previous tax year. Hopefully this year I will not get stuck with another 2K tax bill because the program didn't do its job.
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy JoySocial Media DepartmentMay 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (86,168) ratings-only reviews
Overall Customer Rating
4.5 out of 5
4.5
Would recommend? Yes
(
9,233  out of  10,002
)
Value
4.5 out of 5
4.5
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