Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(130,257 Reviews)
Rating breakdown 130,257 reviews
5 Stars
86,855
4 Stars
23,993
3 Stars
8,389
2 Stars
4,438
1 Star
6,582
85%of customers recommend this product.
(
41,590 out of
48,801)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I used HR Block software every year and it does well for my simple return.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
The product is decent, does the basic things that it advertises. However, if there is something that needs to be corrected before submission (comes up as an error) then the program does not really help very much at all to be blessed to look at options to correct the mistake, what different options are available, the mechanics of correcting, offering different methods, and the pros and cons of each. The program is not very helpful in this regard. The same thing when doing many of the portions of the 1040 (and it's accompanying schedules), pretty light on presenting various options, providing pros and cons, different ways to approach, etc.
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I use this product every year and it never disappoints!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: TMR_
from Minnesota
Verified Purchase:Yes
Zero stars should be an option. I paid double what I normally would, and it was full of bugs. Checked boxes that can't be unchecked. Endless loops of unclearable errors. I've been using your software for years and years but after this, it's time to look at other options.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JimTerp
from Tax Hell, Maryland
Verified Purchase:Yes
Way more accurate than turbo tax. Especially when accounting for foreign income and taxes. Easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bobilt
from FL
Verified Purchase:Yes
Return was rejected first time for lack of PIN. Had to search for sub form that finally allowed PIN entry so return would be accredited.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: MT12
Verified Purchase:Yes
I was able to complete my taxes and it was easy to follow.
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: blambo
from willoughby
Verified Purchase:Yes
it is an ok irs program that does what it is supposed to. Sometimes it is not all ways easy to follow. Fair Tas will put yall out of business
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock