Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(129,887 Reviews)
Rating breakdown 129,887 reviews
5 Stars
86,680
4 Stars
23,890
3 Stars
8,335
2 Stars
4,418
1 Star
6,564
85%of customers recommend this product.
(
41,390 out of
48,571)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I use this product every year and it never disappoints!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: TMR_
from Minnesota
Verified Purchase:Yes
Zero stars should be an option. I paid double what I normally would, and it was full of bugs. Checked boxes that can't be unchecked. Endless loops of unclearable errors. I've been using your software for years and years but after this, it's time to look at other options.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bobilt
from FL
Verified Purchase:Yes
Return was rejected first time for lack of PIN. Had to search for sub form that finally allowed PIN entry so return would be accredited.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: MT12
Verified Purchase:Yes
I was able to complete my taxes and it was easy to follow.
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: blambo
from willoughby
Verified Purchase:Yes
it is an ok irs program that does what it is supposed to. Sometimes it is not all ways easy to follow. Fair Tas will put yall out of business
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MA
Verified Purchase:Yes
I have bought the H$R Block software for many years and have never had any problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (86,065) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
9,174 out of
9,940)
Value
4.5