Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(129,887 Reviews)
Rating breakdown 129,887 reviews
5 Stars
86,680
4 Stars
23,890
3 Stars
8,335
2 Stars
4,418
1 Star
6,564
85%of customers recommend this product.
(
41,390 out of
48,571)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Scatter
from Kansas City, MO.
Verified Purchase:Yes
The tax program has worked for me and I have use it for more than 10 years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Dixie Dean
from Florida
Verified Purchase:Yes
Been using it for several years now. After Turbo tax raised prices I switched and never looked back. This software is every bit as good and costs less.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: slsr
from Rosharon, Texas
Verified Purchase:Yes
I have used this product for years but it's is difficult to speak to someone if you have questions.
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: bbbauer
from Morganfield, ky
Verified Purchase:Yes
There is a learning curve, but overall, pretty easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
I bought this before tax time, and I have used this software for many years. It is well organized, and I feel confident that everything is accurate and included when I file my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I’ve been using the product for at least 15 years. Never had a problem.
Pros: Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Snager1
from FL
Verified Purchase:Yes
Disappointed I can't us the program on 2 computers as i take one computer North
Pros: Easy to import documents, Fast
Cons: Time consuming
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
The product is decent, does the basic things that it advertises. However, if there is something that needs to be corrected before submission (comes up as an error) then the program does not really help very much at all to be blessed to look at options to correct the mistake, what different options are available, the mechanics of correcting, offering different methods, and the pros and cons of each. The program is not very helpful in this regard. The same thing when doing many of the portions of the 1040 (and it's accompanying schedules), pretty light on presenting various options, providing pros and cons, different ways to approach, etc.
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock