I am visually impaired and benefit from a larger font size. This product difficult to read and forced me to use magnification to see it. Out doubled the time it should have taken. I submitted a review from the product at the completion of filling. Why are you asking me to review it again?
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Over all good, but with some significant missing import partners. For example, while I can import JPMorgan/Chase investment fine with TurboTax, it's impossible to do so with H&R Block.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used the software each year and appreciate the consistent appearance, behavior and sequence of questions. This makes it easy to compare the same progress of completion each year by comparison to the previous
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
It worked ok for simple taxes, but determining where forms are and how the numbers got there is difficult. You have to trust that the software is correct, or really dig to find the finished forms. The dropdown menus are not easy to use.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I bought this thinking it would be hard to do, but it wasn't hard or confusing at all. I have bought a different program in the past and spent several days trying to get through the program. This one was very straightforward and I managed to get my taxes done in one day. I'll get this again next year!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!