Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(129,771 Reviews)
Rating breakdown 129,771 reviews
5 Stars
86,627
4 Stars
23,852
3 Stars
8,318
2 Stars
4,414
1 Star
6,560
85%of customers recommend this product.
(
41,318 out of
48,491)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Anonymous
from CA
Verified Purchase:Yes
Returns accepted with no fines. Good deal.
Separate RMDs from other annuities, pensions and Roth1099-Rs. Confusing when combined.
Separate RMDs from other annuities, pensions and Roth1099-Rs. Confusing when combined.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from DFW, tx
Verified Purchase:Yes
I bought this software in February. It made doing my taxes fast and easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated.
Written by a customer while visiting HRBlock
Posted by: Only3
from Maryland
Verified Purchase:Yes
Was promised 5 federal filings and only allowed for 3
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Thomkay54
from Michigan
Verified Purchase:Yes
I’ve used H&R Block software for 5 years now and am very pleased with its ease of use!
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: bird123
from los angeles
Verified Purchase:Yes
For 2024, looks like there is a bug in the section of retirement income. AGI should pick box 2 taxable income instead of box 1.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: rpd2
Verified Purchase:Yes
I like the product. I have used it for years. One issue this year was that after filing electronically, My return was rejected by IRS because someone else had used my wife's SS. I had to therefore send information in via regular mail (not the program's fault.) However, I also paid to file my state return electronically and it could not be processed because the federal was rejected. So my state had to also be filed via mail and what I spent on the electronic filing was wasted.
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: smcgee69
from North Carolina
Verified Purchase:Yes
very easy to use. asks all the questions you need to completely fill out taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 6, 2025
Thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated.
Written by a customer while visiting HRBlock
Posted by: oldtaxguyny
from ny
Verified Purchase:Yes
not happy that you have to pay to file an extension instead of being able to use a free file code. buying 2nd state is expensive
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock