I have used this program for over 30 years. It has worked fine except for this past year (2024 taxes). This past year, there was an update every time I turned the computer on. This was very disconcerting. Not sure if this was Block or the IRS. Other than that, I've had no problems.
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have been using HRB for my tax prep for years but other services are doing a better job with the services they offer. You should include a review of your taxes with the purchase and make it easier to speak with people rather than fight to get to someone by text or messaging. The form search can be a little confusing too. Improved search functions would be a welcomed improvement.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Fast and easy to use. Really convenient and intuitive.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for the kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I had a problem downloading the software but eventually it came through.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
My wife and I use H&R Block tax software for many years now. The easy way it works is great. It has all of the information need to do your taxes. I love how it has pop up boxes when you have question about a tax.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Have uses H&R for many years and will continue. Reliable and easy to use software. Almost idiot proof
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!