Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(129,668 Reviews)
Rating breakdown 129,668 reviews
5 Stars
86,574
4 Stars
23,821
3 Stars
8,304
2 Stars
4,412
1 Star
6,557
85%of customers recommend this product.
(
41,253 out of
48,418)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Unhappystatefiler
from Benton, ar
Verified Purchase:Yes
The fed efile works good but i was disappointedwith the state proramd. I had to pay for two state programs this year. It would not let me efile because thete was a form that hrblock does not support. Also, i had to hunt fed forns to print to go with thw state form. The program should be able to print all forms needed to file. I have used hrblock for over 10 years.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Long Island, NY
Verified Purchase:Yes
Very thorough, informative, easy to set up, update, and use! I'll be buying it again for my 2025 tax returns!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for the kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I like to know what is on each line in the return. The H & R Block program puts numbers together from several different sources and plugs it into a line on the return with no explanation as to what is included. I have to go searching to try to determine what is included. This year my e-filed Federal return was initially rejected. The program entered the wrong adjusted gross income from the prior year. I don't know where that came from but I had to correct it manually. Also, one of the identifying items was to enter an 5 digit? number for each taxpayer. The program said to enter ANY 5 digit number which I did. IRS said one of them was wrong??? I went back and found the ones used last year and IRS accepted those.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to leave us a rating! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Why oh why me
Verified Purchase:Yes
It is not as easy to use as it should be. I file a simple return and it takes me too long to do my return
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
It was good enough to get the job done .I think the price is to high for the product it could be at a lower cost.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
2
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Paula K
from Chicago IL
Verified Purchase:Yes
This is a very simple program. It makes doing taxes easy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gearld
from Ohio
Verified Purchase:Yes
I have used this program with no issues for years.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lvsl
Verified Purchase:Yes
I've used this software for a number of years but this year I had an RMD which I was putting directly into a charitable donation and the software was unclear on what needed to be done - had to speak to an accountant friend on how to answer. Depending on which way a question was answered I either owed considerable tax or not. I think the software needs to work on this.
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock