Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(129,562 Reviews)
Rating breakdown 129,562 reviews
5 Stars
86,504
4 Stars
23,800
3 Stars
8,297
2 Stars
4,406
1 Star
6,555
85%of customers recommend this product.
(
41,192 out of
48,352)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: defghi
Verified Purchase:Yes
It worked well for our Federal and State income tax returns. All went smoothly
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: W squared
from Waldorf MD
Verified Purchase:Yes
I had a few questions answered that I never got satisfactorily answered.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Unhappystatefiler
from Benton, ar
Verified Purchase:Yes
The fed efile works good but i was disappointedwith the state proramd. I had to pay for two state programs this year. It would not let me efile because thete was a form that hrblock does not support. Also, i had to hunt fed forns to print to go with thw state form. The program should be able to print all forms needed to file. I have used hrblock for over 10 years.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Long Island, NY
Verified Purchase:Yes
Very thorough, informative, easy to set up, update, and use! I'll be buying it again for my 2025 tax returns!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for the kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Why oh why me
Verified Purchase:Yes
It is not as easy to use as it should be. I file a simple return and it takes me too long to do my return
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (85,965) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
9,118 out of
9,880)
Value
4.5