Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(129,562 Reviews)
Rating breakdown 129,562 reviews
5 Stars
86,504
4 Stars
23,800
3 Stars
8,297
2 Stars
4,406
1 Star
6,555
85%of customers recommend this product.
(
41,192 out of
48,352)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Anonymous
from Bath, Michigan
Verified Purchase:Yes
I acquired software for backup in my accounting and tax business.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for the kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Retired Traveler
from West Jordan, UT
Verified Purchase:Yes
After completing all of the steps in the application I had to go back and complete missing items on my tax return. These items need to be covered in the application without having to fish for information and completing it in the review process.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Buckle up
Verified Purchase:Yes
I have used H&R Block software for many years. It has gotten easier to navigate and I trust it to help me finish my taxes correctly. I loved the ease with which I was able to pay my extra taxes with a credit card
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Heydehi
Verified Purchase:Yes
Failed to process state return for second year in a row.
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: masman2k
from San Diego, CA
Verified Purchase:Yes
print is too small!!!!
as a programmer, I know it's simple to allow [cntr]+mouse wheel to reduce or enlarge text. as it is, your software only uses 25% of my screen so you have not excuse to not offer the ability to increase the text size either by mouse to via setup menu. at this pint I think you do it to limit your clines so I'll be using some other tax software next year.
as a programmer, I know it's simple to allow [cntr]+mouse wheel to reduce or enlarge text. as it is, your software only uses 25% of my screen so you have not excuse to not offer the ability to increase the text size either by mouse to via setup menu. at this pint I think you do it to limit your clines so I'll be using some other tax software next year.
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gapmt
from New Jersey
Verified Purchase:Yes
Tax software is ok but not as intuitive as TurboTax. Guidance and help on tax issues can be improved. Size of the font and images on the screen small and sometimes hard to read. Import of tax information for W2s and 1099s not as broad as TurboTax.
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: ok2025
from sedgwick cty ks
Verified Purchase:Yes
ok software. Would only reference publication to look for IRS info instead of showing answers to questions you may have. I believe in previous years, the software would show the best answer to your question.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CT
Verified Purchase:Yes
I am extremely happy with H & R Block Tax Software. I have been using this for the past 10 yrs. and will continue to do so.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock