Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(129,668 Reviews)
Rating breakdown 129,668 reviews
5 Stars
86,574
4 Stars
23,821
3 Stars
8,304
2 Stars
4,412
1 Star
6,557
85%of customers recommend this product.
(
41,253 out of
48,418)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: Dan1355
Verified Purchase:Yes
16 years of using this platform without any problems. The last three years have been different though. It was fine until I tried to file the return and the software reported an error that prevented uploading the data to the software server. Rather than explain to me that the servers were busy the software lied and insisted that there was a problem on my end. This is the third year in a row that this has happened. It is annoying since I spent quite a bit of time troubleshooting my system only to find that I had been lied to about the problem and the upload eventually succeeded without any changes on my end. Probably won’t use this software again. Strike three, you’re out.
Response from HRBlockBy Andrea, Social Media Team, May 5, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I have used this software for many, many years now. In fact, I believe that it went under a different name (Taxcut) before it was named H&R Block. It has always been easy to use, and nothing has even happened to cause me to doubt it reliability. I can't see me changing anytime soon. Thank you.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CleoJ
from North Carolina
Verified Purchase:Yes
I’ve been using this product for years and I will continue to do so.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Siler City, NC
Verified Purchase:Yes
I’ve been using H&R Block for years. It’s reasonably priced, easy to use and assistance is just a click or phone call away should you encounter any issues.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: OldSalt59
from Silver Spring, Maryland
Verified Purchase:Yes
I've been buying it for years and it works. I've occasionally tried something else but it didn't work as well for my family
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: RKS01
from oh
Verified Purchase:Yes
I could not have completed my taxes without this software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Roamin
Verified Purchase:Yes
I have been using H&R Block Deluxe for about the last decade and find it straightforward to use and more cost effective then the main competition. I also appreciate the help features when I have needed them.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: George123456
Verified Purchase:Yes
Easy to use and step-by-step instructions for how fill out the applicable forms.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock