Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(129,331 Reviews)
Rating breakdown 129,331 reviews
5 Stars
86,373
4 Stars
23,735
3 Stars
8,278
2 Stars
4,401
1 Star
6,544
85%of customers recommend this product.
(
41,048 out of
48,193)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Posted by: BillH69
from Charlotte, NC
Verified Purchase:Yes
I’ve used this software since it first came out many years ago. I share it with all my children. It makes filing easy and also helps with planning for next year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mike3T
from Pinckney,MI
Verified Purchase:Yes
I have been using this software fire years, so easy to use and import data from previous year!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Forrest11
from Boston
Verified Purchase:Yes
After several years using this software, I find it somewhat clunky, sometimes perplexing, but able to get the job done. This year a late update deleted some data I had entered. I knew that something negative happened, so I carefully reviewed the return and reentered the data.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media- Abbie, May 1, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: mbw51
from Nebraska
Verified Purchase:Yes
Have purchased for 10 years. After the fiasco with the 2023 tax filing, I have been happy with the product. It has steadily gotten easier to figure my taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Stephen521
from River Edge, NJ
Verified Purchase:Yes
I found working with your software this year was a little easier than last year. One thing that you should strongly consider is increasing the font size of your program, or at least give the user the opportunity to adjust it. Senior citizens, such as myself, need larger, or at least normal, font size. Another area that can use improvement is when the filing of the State return is completed. Your software doesn't take you to the next step of printing out the State return. You have to go to the menu to find it.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: OpenWallet
from Chicago, IL
Verified Purchase:Yes
HR Block's Tax Software only aims to get more money from you, no matter what level of the product you initially buy. It is a masterclass in bait and switch practice, as it autocompletes forms and keeps them behind additional paywalls multiple steps of the way.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PM456
Verified Purchase:Yes
Product worked but I was disappointed that the state version did not have the form for calculating underpayment penalties. Also the attachments and worksheets when printed were not formatted well and looked unprofessional
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NE Ohio
Verified Purchase:Yes
Not everyone in the world uses Windows ... this would be so much more useful if I could us it on my computer, I use Linux. I bought a laptop specifically with windows to use this. Now I will need to buy yet ANOTHER one.
I understand that you do not have competent enough programmers to do this and it is a shame, and you assume the market is not enough to hire what is needed.
I understand that you do not have competent enough programmers to do this and it is a shame, and you assume the market is not enough to hire what is needed.
Pros: Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock