Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(129,156 Reviews)
Rating breakdown 129,156 reviews
5 Stars
86,273
4 Stars
23,696
3 Stars
8,262
2 Stars
4,393
1 Star
6,532
85%of customers recommend this product.
(
40,939 out of
48,065)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: jchavins
from glendale, az
Verified Purchase:Yes
I've used your software for the last 5 or 6 years and this is the first time I had to work so hard. I even had to send one federal return by mail because of some unknown problem with a password even though I've used the same one for years. I've also never seen so many problems with information not being stored and having to re-enter it 3 times or more. Some data is lost transferring it to the final forms...strange. This is not up to your past standards.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 30, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Portland, OR
Verified Purchase:Yes
This year's product was as easy to use as the last 14 versions I have used, thanks for the assist with my taxes!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 30, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (85,842) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
9,038 out of
9,796)
Value
4.5