I have been using H & R Block for 10 years or more. It has always been easy to use. I had a chance to help a young friend file her return this year. She was using Turbo Tax and my opinion is that H # R Block software is significantly better organized and much simplier to navigate than Turbo Tax.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I've been using HR Block software for more than 20 years. I haven't had any remarkable issues with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Easy to use program. Been using HR Block for 20 years now. Never had any issues with their products.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
system is great but wish it was a little more self-intuitive on the sale of "restricted stock" share.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Deluxe!
on April 28, 2025
Posted by: Mauee
from NC
This would be a great product if it could download my 1099s from Charles Schwab. Apparently, after a quick google it has never been able to do this. Why? Schwab is one of the biggest brokerages in the country. It's funny how many complaints I've seen regarding this FLAW, and yet it persists. Why?
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I didn't like being charged twice for the same software when the auto-renewal was processed. When I called the 800 number to see about getting a credit, I was put through a call forwarding meat grinder, where I was having to explain things over and over and sit on hold for annoyinly long times. Eventually, I gave up.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We have been using this tax software for many years and we intend to continue using it. It is so helpful and eases our yearly chore.
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!