When there is a problem, forget about getting a fix. I had to print and mail my return so it could be manually fixed.
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using for product for a few years and find it very easy to follow.
I would recommend this to a friend!
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Liked the way QCDs were handled. Good questions asked during review of return items. Felt very confident about filling return and having it accepted.Good support from program
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Did ok for what I needed. Was high price for small program!
Pros: Easy to prepare, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I was unable to transmit the state part of the software. I ended up printing it and presenting it in person at the local state office. Don’t know what the glitch was but I didn’t have the time to analyze it as it was my last day before they were due. I should by all means be comped a next years program. That’s why I spent the extra money.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
It was nice to not have to create an account (which is why I left TurboTax) but I didn't like it; not easy or straightforward like turbotax
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Another year of efficient and easy preparation of my income tax. The system leads me through the necessary steps to enter the proper information. Refunds always help the attitude about the software system. Keep up the good work.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!