Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,965 Reviews)
Rating breakdown 128,965 reviews
5 Stars
86,164
4 Stars
23,656
3 Stars
8,238
2 Stars
4,384
1 Star
6,523
85%of customers recommend this product.
(
40,837 out of
47,943)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: ScottNH
from NH
Verified Purchase:Yes
I’ve used this package for more than ten years and have had many problems. However, this was different. The state package was terrible. Incorrect calculations and doubling W2 values were 2 notable ones. I had to manually update most of the return. I will not use H&R Block next year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: G123456789
from Minnesota
Verified Purchase:Yes
I have used their software for years. Does what I need at a good price.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: George47
from Michigan
Verified Purchase:Yes
I have used HR for many years now and no repercussions from IRS or state re: my return. I had to use a CPA once and he found no big errors in my HR return from the previous year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Make the online and downloadable the same price
on April 26, 2025
Posted by: RareBloom
from Grand Rapids, Michigan
Verified Purchase:Yes
I would prefer to use the online forms, but they were so much more expensive I had to download. It was not my preferred choice.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 28, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers.
If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: Gary1954
from Pennsylvania
Verified Purchase:Yes
I've been using H&R Block Deluxe for about 8 years now and I haven't had a problem with the software or the IRS. Excellent product.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisville KY
Verified Purchase:Yes
Been using since 2009. Never had any problems. High confidence that I am getting the max refund. I'm not a tax professional so can't say 100% confidence.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dws Dad
from Cheyenne, WY
Verified Purchase:Yes
I have used this product for many years, always appreciate the ability to have forms self populate with data from previous years. Easy to use the help function for each form.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Itin45
from St Paul, MN
Verified Purchase:Yes
Haven’t used for a few years so needed to input more than last year. Didn’t understand when inputting 1099 used account numbers as well as tax ID
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock