Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,965 Reviews)
Rating breakdown 128,965 reviews
5 Stars
86,164
4 Stars
23,656
3 Stars
8,238
2 Stars
4,384
1 Star
6,523
85%of customers recommend this product.
(
40,837 out of
47,943)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: His Nibs
from New England
Verified Purchase:Yes
Software is getting buggier and buggier each year. The software update are horrible. 2024 might be my last year using the software. I plan to explore other options for 2025. The last software update caused me to uninstall and reinstall the program on the 11th hour near the end of tax season. I kept getting a message that the install file was corrupt and could not be uncompressed. I cleared all temp file sames issue. Icall support but it was a 4 hour wiat. I just removed and reinstalled
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Guirks
from New Jersey
Verified Purchase:Yes
H & R Block tax software is very easy to use and follow. I really like how it will help you look for ways to save and how it gives you several opportunities to make changes/amendments before filing.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Creston, Iowa
Verified Purchase:Yes
This takes a lot of the worry out of preparing my own taxes every year and is far less expensive than having a 3rd party prepare them for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jelmiusa
from Detroit mi
Verified Purchase:Yes
Still confusing at many points and the automated help wasn’t helpful.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Rob35
Verified Purchase:Yes
I accepted your offer in November and was charged for the software then. The final version was not available until the end of February. The instructions for entering a K-1 could be improved.
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: scotties dad
from illinois
Verified Purchase:Yes
Very easy to follow--just answer the questions-nothing missed. Sent my returns in and accepted by both federal and state immediately. Quick refund from fed and easy pay for the state return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I use H&R Block Deluxe with State tax every year. It is the best and least expensive tax software for me.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BF1599
from Brownsburg Indiana
Verified Purchase:Yes
I found a huge issue with your software and communicated it to your help line. The issue was the running tab for the taxes owed on the interview page was not working correctly. A case was created but to the best of my knowledge you have never corrected the issue. That gives me a feeling of a lack in confidence for your software.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock