Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,817 Reviews)
Rating breakdown 128,817 reviews
5 Stars
86,080
4 Stars
23,621
3 Stars
8,227
2 Stars
4,377
1 Star
6,512
85%of customers recommend this product.
(
40,752 out of
47,841)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: t and d
from California
Verified Purchase:Yes
I probably won't choose HRB next year. This year was problematic. There was a very obvious bug in the software that made it look like I owed 6 times what the actual forms showed I owed. That was fixed when I updated software, but it should have been able to tell me to update the software, and that should have been easier to do. Also, it made a few mistakes uploading from Schwab and W2 data. Thank God we double-checked! And it was totally unhelpful on some obscure question we had. We spent days searching for help elsewhere. All in all, a big fail. OH, and marketing obscured hidden costs that were inclusive previous years.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (85,744) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
8,982 out of
9,736)
Value
4.5