Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,817 Reviews)
Rating breakdown 128,817 reviews
5 Stars
86,080
4 Stars
23,621
3 Stars
8,227
2 Stars
4,377
1 Star
6,512
85%of customers recommend this product.
(
40,752 out of
47,841)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: J Rog
from Greensboro, NC
Verified Purchase:Yes
Interview section on Interest income from the state you are filing and Income from U.S. Obligations as it relates to the State Tax Return is not clear, concise and just not helpful in filing state return. I have to calculate the information myself and enter it into the worksheet directly as otherwise there’s no interview questions that address the handling of it to modify taxable state income. I have no idea if the way I’m handling it is correct as a result.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MC2000
Verified Purchase:Yes
I've used H&R Block for years. It's great! Wouldn't use any other product, and I've recommended to others.
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St. Louis, MO
Verified Purchase:Yes
Software worked fine for both my Federal and State returns. Data entry is pretty straightforward. It even included Schedule C for my small business income. Price was very reasonable compared to other tax software packages.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good tax software, but room for some improvement
on April 24, 2025
Posted by: Brian000001
from NJ
Verified Purchase:Yes
Good tax software, but can use a few more tweaks to make it more user friendly and to better explain some of the more detailed taxes
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Ed 5437
from Decatur, Il
Verified Purchase:Yes
I worked for H&R Block as a preparer several years ago. At home software is capable enough to handle any tax situation that the average file will encounter.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: QCD2
from washington
Verified Purchase:Yes
My software wa totally unresponsive to a seach for QCD form. After many times of starting over I found it.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JohnV316
Verified Purchase:Yes
We've used H&R Block Tax Software for years. Up until now we printed and filed paper returns. This year is the first time we e-filed and it was easy to use and we knew in minutes when the return was accepted. From now on we will file electronically.
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good software and makes filing a tax return OK
on April 24, 2025
Posted by: Anonymous
from Council Bluffs, IA
Verified Purchase:Yes
Overall, the H&R Block product is good and delivers a nice solution for submitting a tax return to the IRS. Could there be better features and help to make the product better for the taxpayer...definitely yes. However, I was able to use the product to submit electronically without tax professional help and the added cost.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 24, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock