I have used the other major tax software competitors in the past. HRB's handling of my investments/dividends Is distinctly superior to all others.
HRB's shortcoming is in the arena of state tax. You offer a good future tax estimator for the feds, but absolutely nothing for the state of Maine. This was v. frustrating. The state of Maine offered little help. Finally, I went to one of your competitors who indeed had a state tax estimator that I could use for free.
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Planning 1040 es should be improved. It should automatically give you the option to pay based on the return you just filed.
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have used H&R Block tax software for over 15 years. The software is easy to use and is reasonably priced. I have recommended this software to my friends and family.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
When I said I didn’t want to save the report it deleted it! Not only from that year but the year before!
Pros: Easy to prepare
Cons: Hard to import documents
Value
2
Response from HRBlockBy Social Media-Abbie, April 24, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.