Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,817 Reviews)
Rating breakdown 128,817 reviews
5 Stars
86,080
4 Stars
23,621
3 Stars
8,227
2 Stars
4,377
1 Star
6,512
85%of customers recommend this product.
(
40,752 out of
47,841)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: apatel
from MA
Verified Purchase:Yes
I feel that instead of software Web UI can be more useful and easy to access on multiple devices. In the current trend people use multiple devices. Some of the laptop for my work organization the do not allow us to install any software outside of an organization. So if it is a website then it is much helpful. My friends used freetaxusa and found more easy and cheap. Even I was facing activation issues with it.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bowling Green OH
Verified Purchase:Yes
One problem with IRA Contribution-Comtridution. Not clear that a ROTH conversion is NOT a contribution.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
In year past H&R Block worked exceptional for me but this year my Federal form was rejected and I did not receive ANT emails notifying me of such. (H&R block did not transfer in the PIN from previous year) As a result whan no update was received I checked for an update only do discover the rejection and this was AFTER April 15th so my taxes got sent in a day late. Will have to wait and see if there is a penalty from the IRS.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cld3641
Verified Purchase:Yes
The format is a little too comprehensive especially for simple returns (and time consuming)
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Scalyhiker
from Cummig Ga
Verified Purchase:Yes
I’ve used H&R blocks software since 1983. It’s a great product.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wilmington, DE
Verified Purchase:Yes
I've been using this program for many years, and I love it!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AW2024b
Verified Purchase:Yes
Appears that an invalid 2023 refund was applied to the 2024 taxes. Of course, I did not double check the imported value since the other imported data appeared to be correct.
If needed, Form 1116 and other forms should be attached to return automatically.
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Have used H&R Block for over 10 years and have not had any issues in my Tax Reporting.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock