Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,908 Reviews)
Rating breakdown 128,908 reviews
5 Stars
86,131
4 Stars
23,642
3 Stars
8,236
2 Stars
4,380
1 Star
6,519
85%of customers recommend this product.
(
40,805 out of
47,907)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: BeadsPatrol
from Littleton CO
Verified Purchase:Yes
When you have 1000 individual stock buys and sells, having the ability to accept each transaction without review is important or at least something that allows you to sort or go from transaction to transaction without going to main menu is important
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used the H & R block software for about 8 years. Always gives the same reliable results
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Orting, WA
Verified Purchase:Yes
I've used the Federal version for many years and have always been happy with it. This is my first year with Delue + State and again I was happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Like the software, but found 1 major problem this
on April 22, 2025
Posted by: John317777
from Cincinnati, Ohio
Verified Purchase:Yes
I have used your product for many years and have been satisfied. This year, I discovered a very confusing item with your software that could have cost me a lot of money (>$1,000). I entered numerous 1099's with foreign tax payments and had over $1,000 of total foreign credits to claim. Despite those entries, the software ignored the data and was not including the credits in my taxes. I found this by manual inspection, not because of a software-driven warning. Through brute force trial and error I figured out where I was missing another entry that allowed the software to include the noted foreign tax credits...but it was far more difficult to figure this out than it should have been...hours of wasted time. Based on internet chatter, I am far from alone with this complaint. Please find a way to have the software recognize that foreign tax credits are not able to be claimed and suggest troubleshooting/verification. Credits are worth a lot of money and would more than pay for choosing a more robust tax preparation software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: no nicknamee
from San Diego, CA
Verified Purchase:Yes
I happy with the performant. Stay with us until IRS accepted
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Greaseman
Verified Purchase:Yes
I have been using your software for several years. For the most part it works pretty well. However, the program should be able to remember, statics that have been entered for the last few years, But it does not. Each year I have to re enter numbers
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used this software for years to prepare our tax returns. The software leads you thru the process and offers explanations along the way if you have any questions. If your thinking about doing your own tax returns, this is the best designed software on the market.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JDeuce02
from Kansas City
Verified Purchase:Yes
It’s a good product that I’ve used for many years. It is relatively simple to use, asks the right questions, provides adequate details about the various credits, exemptions, and so on. The interface hasn’t changed much though (feels very 2000s to me) and viewing the actual forms should be easier/more intuitive. Again, gets the job done but isn’t sexy or modern.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock