Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(129,156 Reviews)
Rating breakdown 129,156 reviews
5 Stars
86,273
4 Stars
23,696
3 Stars
8,262
2 Stars
4,393
1 Star
6,532
85%of customers recommend this product.
(
40,939 out of
48,065)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: jpreader
from Reading, ma
Verified Purchase:Yes
I have a lot of stocks that are very low $$ so they appear to be blank - sometimes as many as 45 or 50. The software makes me click through each one but doesn't ever resolve it. So, it looks like I didn't do my final check, over and over.
Pros: Easy to import documents
Cons: Hard to import documents
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Posted by: Brown1208
from Morton grove, il
Verified Purchase:Yes
Your production is great , your structure of support is very poor and not customer friendly. Customers are already investing by purchasing your software. You should answer few basic questions without having charging additional support fees. I the customer needs more complex support you can upsell your services at that time.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Product was easy to use. Great features. Will use.
on April 22, 2025
Posted by: RAS57
Verified Purchase:Yes
I have use this product for many years. Will use next year.
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: armchair accountant
from Los Gatos, CA
Verified Purchase:Yes
I have been using the Deluxe version for more than a decade. It is consistently easy to use, and the interview process is logically ordered and thorough, giving me confidence that special circumstances are identified and handled appropriately.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Leesburg, Fl
Verified Purchase:Yes
The 2024 return software is about the eighth consecutive year that I have used your product. great as usual.
Online filing is easy and, again, a fast no problem handling from the IRS>
Online filing is easy and, again, a fast no problem handling from the IRS>
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Bkon
from Minnesota
Verified Purchase:Yes
Been using the downloadable software for my Federal tax forms for many years. The MN state income tax works well however I wish the Property tax form would automatically print out with the MN income tax form. A little more clarification that the property tax is to be mailed and does not file electronically. I like the idea that there are brick and mortar stores I could use if needed.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DrSharon
Verified Purchase:Yes
I have used this software for over 5 years and have found it to be user friendly and sufficient for all my tax needs
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie-Social Media, April 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St. Louis, MO
Verified Purchase:Yes
I have been using this software since 2017. It is a great product. Easy to follow to great helpful tips.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock