Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,518 Reviews)
Rating breakdown 128,518 reviews
5 Stars
85,913
4 Stars
23,550
3 Stars
8,196
2 Stars
4,360
1 Star
6,499
85%of customers recommend this product.
(
40,578 out of
47,638)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Hopkinton, MA
Verified Purchase:Yes
The software works for the most part. There was some issues this year, especially as it applied to RMD's, whereby I shouldn't have had to be bothered with form 5329, since I had taken out more than the RMD, so I neither had excess accumulation, nor missed a payment. Also the imported AGI was incorrect, causing rejection of submission to the FED.
I often wonder if there is more deductions available, than just what I see.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
I have been using this software for years and would highly recommend it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: opiawjefna
from Fort Worth, Texas
Verified Purchase:Yes
Worked for what was needed. It kept asking for state information based on the imported data from the W2. I had to delete the state to get the return to process. The "pay by credit/debit card" does not state that it requires additional fees and you're trapped in the method if that is what you selected.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: TurboTax 2025
Verified Purchase:Yes
Had questions about property damage that no one was able to answer in spite of multiple attempts to find someone to answer my questions. Was transferred around and then given numbers for more people, none of whom could answer.
Had to go back to the beginning and add in AGI several times in spite of HRBlock having done many multiple years of my returns in order to transmit my return.
Had to go back to the beginning and add in AGI several times in spite of HRBlock having done many multiple years of my returns in order to transmit my return.
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Glendale AZ
Verified Purchase:Yes
My family & I have been using HR BLOCK DELUXE TAX SOFTWARE for years! Only complaint is it should be less expensive!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: HRBlocksoftwareuser
from Colorado
Verified Purchase:Yes
It worked as expected. There was one problem with it where it would not accept that I did not have any withdrawals from social security. That happened during the check for errors. At least it allowed me to ignore it.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St. Paul, MN
Verified Purchase:Yes
The software is easy to use and accurate. I teach my kids how to file their own return so it's not a mystery.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas
Verified Purchase:Yes
Very easy to use the software that I have confidence in being accurate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock