Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,619 Reviews)
Rating breakdown 128,619 reviews
5 Stars
85,972
4 Stars
23,572
3 Stars
8,205
2 Stars
4,367
1 Star
6,503
85%of customers recommend this product.
(
40,639 out of
47,707)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Noname52
Verified Purchase:Yes
Gets the job done. Some instructions are a little vague.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: GMA24
from Casa grande az
Verified Purchase:Yes
Been using this software for years and I love it! It makes a not so enjoyable experience (paying more taxes), tolerable. 😊
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: Bobo12345
from Virginia
Verified Purchase:Yes
Good product but on the Virginia state forms need to automatically put in credit for military retiree income that is exempt from state tax. Most veterans will not click on a military tab which is required.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: Not Claimed
Verified Purchase:Yes
I used HR block this year again for my taxes. I checked the box which said my dependant would be claimed by her other parent this year but she would be my qualifying head of household dependant. HRB decided to inport her from last years taxes as my claimed dependant which caused her other parents return to be rejected and both parents had to figure out why this happened. HRB still showed i had her checked as do not claim yet still claimed her.
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: RR12
Verified Purchase:Yes
I have used it for over ten years and am very satisfied with it.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Drp76
from Wa
Verified Purchase:Yes
I have used this software for over 10 years. Easy to use and gives options to explore alternative deductions
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Been buying HRB for years from AZ downloads--obviously like the product but flexibility could be improved!!
IE, if needed access from another location, it's almost impossible to achieve!! Suggest a customer should be able to gain access from anywhere certainly would improve the access flexibility.!!
Another point is c/s is difficult to contact if needed!
IE, if needed access from another location, it's almost impossible to achieve!! Suggest a customer should be able to gain access from anywhere certainly would improve the access flexibility.!!
Another point is c/s is difficult to contact if needed!
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
It's great. Easy to use, to navigate, and the produce a final result.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock