Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,380 Reviews)
Rating breakdown 128,380 reviews
5 Stars
85,841
4 Stars
23,509
3 Stars
8,183
2 Stars
4,354
1 Star
6,493
85%of customers recommend this product.
(
40,482 out of
47,532)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Cleveland, Tennessee
Verified Purchase:Yes
I've been using this software for years and have never had any problems with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Glenshaw PA
Verified Purchase:Yes
I have purchased H&R Block Deluxe software for 5 years.
The rating of 3 stars is because the software doesn't handle well Roth conversions.
The software asks the customer if they want the IRS to calculate a potential underpayment penalty instead of the customer preparing Form 2210 and annualizing the withholding and estimated tax payments. The IRS is under no obligation to make its calculations in the best interest of the taxpayer. The question posed by the H7R Block software should never be asked!
The rating of 3 stars is because the software doesn't handle well Roth conversions.
The software asks the customer if they want the IRS to calculate a potential underpayment penalty instead of the customer preparing Form 2210 and annualizing the withholding and estimated tax payments. The IRS is under no obligation to make its calculations in the best interest of the taxpayer. The question posed by the H7R Block software should never be asked!
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Notdoingit
from Philadelphia Pa
Verified Purchase:Yes
I have used this software for many years and am still very happy with it.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
5
Thorough walk-through of all aspects of reporting!
on April 19, 2025
Posted by: Anonymous
from Plano TX
Verified Purchase:Yes
We have used HRBlock for decades and we love the software. It's so easy to use and we feel really good when we've completed the program that we've covered everything correctly and that our risk of audit is zero!
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: DMord
Verified Purchase:Yes
I've used H&R Block software for years and have been very happy with it.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Teedieklaus
Verified Purchase:Yes
Straight forward instructions. Easy to use. Only one drawback... I was disappointed when I learned that there would be a fee for e-filing my State return. I did not see that one coming.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Thom60
from Willow Grove, PA
Verified Purchase:Yes
Overall helpful. You need to provide a cheaper option for paying with a credit card. 3% is a lot of you owe a few thousand dollars!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago suburbs
Verified Purchase:Yes
This time I had two questions I could not find answers to. One dealt with RMD and one dealt with social security income. I was unable to connect with a human. Very frustrating. In using this software for 10 years, this was my first frustration.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock