Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,380 Reviews)
Rating breakdown 128,380 reviews
5 Stars
85,841
4 Stars
23,509
3 Stars
8,183
2 Stars
4,354
1 Star
6,493
85%of customers recommend this product.
(
40,482 out of
47,532)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Jays1
Verified Purchase:Yes
The questionnaire format makes filing a return very easy as you aren't just looking at forms and trying to decide if something applies to your situation. Also, carrying over the information to the state return cuts down on potential errors. Finally, using the same software every year makes entering information faster since many of the forms are partially pre-filled with the prior year's information. Love it and no audits thus far!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from fort lee NJ
Verified Purchase:Yes
simple trustworthy tax software with peculiar glitches
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Annoyedanew
from MI
Verified Purchase:Yes
Some things were not clear - for example, on 1099 Misc, box 10 was greyed out and wouldn't let me enter a number. However, the directions still told me to enter a number in box 10!
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Marc25
from Titusville FL
Verified Purchase:Yes
Have used H&R Block for years now including business. Always up to date and user friendly.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Igneous
from NC
Verified Purchase:Yes
Extremely well done, just a little light on stock wash sales.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sacramento, CA
Verified Purchase:Yes
So far, year after year this tax program has been very good. The only problem I encountered this year, 2024, was when I wanted to file my federal taxes and have them send me a bill later for the amount owed, there was not clear instructions on how to do that. That was very vague with no guidance.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DSW 9
from Chicago Illinois
Verified Purchase:Yes
Wonderful to use this system for my taxes each year.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: pa return cash tips
Verified Purchase:Yes
when using the PA tax return I could not find the spot to add cash tips as income. the selections or prompts did not seem to mention cash tip amounts. i needed to enter that amount because I was able to on the federal return. I found the form to edit in PA return but could not do so because I hit the finish button prior to noticing the cash tips were not pulled in from Federal return.
Pros: Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock