Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,380 Reviews)
Rating breakdown 128,380 reviews
5 Stars
85,841
4 Stars
23,509
3 Stars
8,183
2 Stars
4,354
1 Star
6,493
85%of customers recommend this product.
(
40,482 out of
47,532)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: barreld20
from Lewisburg, PA
Verified Purchase:Yes
Everything went smoothly except I had to file my federal 5 times as it kept being rejected
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MFJ 2 State wage earners
from Mid Continent
Verified Purchase:Yes
I would give TT a 2 star
HRB is only 3 as I believe there is very achievable potential for improvement
I have been using TurboTax for 15+ years. Need to go elsewhere as TT is to pricey.
HRB is only 3 as I believe there is very achievable potential for improvement
I have been using TurboTax for 15+ years. Need to go elsewhere as TT is to pricey.
Interface, accuracy, questions, etc are very comparable.
I could not file two states on line with HRB; nevertheless very easy to print and mail.
I don’t thin either has very good help with State(s)
I could not file two states on line with HRB; nevertheless very easy to print and mail.
I don’t thin either has very good help with State(s)
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Boomed
from Tennessee
Verified Purchase:Yes
I use it every year, have been very satisfied with it. This year I had some problems with the accuracy check.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Cmtom16
Verified Purchase:Yes
Unable to file my state program. Information given was not accurate on how to correct the problem. Finally had to take it somewhere else to get done.
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Golfruben
from Racine, WI
Verified Purchase:Yes
At first I was having a hard time running the program, I realized that window 7 was too old for me to run this program. Once that was corrected, it was smooth sailing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Ezzyg
Verified Purchase:Yes
Easy to purchase, download, transfer last year’s info and use. We have used H&R Tax software for 20 years with great results.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Jimmy G 305
from va
Verified Purchase:Yes
I paid way more than I expected. I believe that when the IRS reviews the return they will be issuing a refund.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: seymour67
Verified Purchase:Yes
In general I was happy with the product. But one big issue was that the accuracy check failed to flag that one of my 1099 forms had been imported twice resulting in a much larger tax bill than I actually owed. I discovered this myself only after filing my taxes, so I had to file an amended return to try to get my overpayment returned. It seems that if there are multiple1099s (or similar statements) with identical values, that would be easy to flag as an error in the software. Please make sure this is resolved in the 2025 release.
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock