Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,518 Reviews)
Rating breakdown 128,518 reviews
5 Stars
85,913
4 Stars
23,550
3 Stars
8,196
2 Stars
4,360
1 Star
6,499
85%of customers recommend this product.
(
40,578 out of
47,638)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: WoodsWally
Verified Purchase:Yes
This long-time user enjoys the "user-friendly" aspect of the program. My return is not highly complicated, but still ends up being 17 pages--that's not the software's fault--it's the tax code. I am still amazed that I am able to complete my own return with confidence!
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: PaulMaul
from St Paul MN
Verified Purchase:Yes
I’ve used HNR Block now for 5 years. I switched from TaxAct because HNRB now had all the features I needed at half the price.
I really love this software; coming from a retired CPA and a software developer/expert.
I really love this software; coming from a retired CPA and a software developer/expert.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Good Federal, issues with Michigan State return
on April 19, 2025
Posted by: Markmich
from Michigan
Verified Purchase:Yes
Federal SW works well with good navigation features, but could not efile state due to issue with bank account information entry. Though I entered the account numbers correctly, SW blocked me from proceeding indicating that my first, and "confirmation" account numbers did not match.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Fairly easy to use. The error and warning correction was frustrating to me.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Home
Verified Purchase:Yes
Not able to open and save tax forms for different years
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have use H&R Block software for years. This is the first year that I have had major problems with the software. When inputting donations everything when OK until the software did a check that couldn't be resolved. It would not allow any input. Tried to submit electronically Treasury rejected. I expect to be audited based on this.
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TAXES2025WOW
Verified Purchase:Yes
Process was relatively smooth but did get a bit confused with investments section where you have to input 1099b. It was my first time filling out this section and it wasn't clear that VARS-L should be used for Long Term Securities and VARS-S for Short Term Securities. It could have been explained in the Help section.
I wish there were other options to input required 1099b info such as a pdf upload feature.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tampa, Florida
Verified Purchase:Yes
Easy to use and to understand. Gives you the information you need to complete your own taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock