Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,518 Reviews)
Rating breakdown 128,518 reviews
5 Stars
85,913
4 Stars
23,550
3 Stars
8,196
2 Stars
4,360
1 Star
6,499
85%of customers recommend this product.
(
40,578 out of
47,638)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: PattyQ
Verified Purchase:Yes
I did the taxes, and was told they were OK for acceptance, so I emailed them in. They came back and said there was an error in an ID. I checked the form and couldn't see an error, so sent them in again. They came back rejected again. I checked things again and found one number difference. I would have liked it if the program gave me a suggestion on what to look for.Theu were finally accepted at the last minute.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: BeckyBopp
from Seattle
Verified Purchase:Yes
Ive' used this version for several years, but never been able to enlarge the interview to a full-screen size. I'd love it if you had a simple button to let us go to full screen - sure would be helpful for our SENIOR eyes!
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oahu, HI
Verified Purchase:Yes
I've been using H&R Block Deluxe software for the last ten years. Easy to complete my tax Federal and state tax returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Fletch2011
from Decline
Verified Purchase:Yes
I've used this Product for many years and have always been satisfied with the program.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Haven, Connecticut
Verified Purchase:Yes
I have neen using the H&R Block software for the past 20 years. It is easy, accelerate, and makes a lousy task manageable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Fleeced500
from Pennsylvania
Verified Purchase:Yes
Had to file a extention due to being uncertain about the direction your software was taking me. Noticed that package states up to 5 efiles yet I had to pay extra for efiling the extention.
I disliked the placement of your "up sale" add on. On top of that after purchasing it, your software kept returning to the up sale page not letting me go beyond it. My attempts to call were fruitless with no answering my calls. The one time I did connect I was transfeted to someone else and that call ended wiyh using a call back option that you guys never returned. I totally regret these purchases.
I used your online service last year and your system could not locate that data. How fustrating !
I disliked the placement of your "up sale" add on. On top of that after purchasing it, your software kept returning to the up sale page not letting me go beyond it. My attempts to call were fruitless with no answering my calls. The one time I did connect I was transfeted to someone else and that call ended wiyh using a call back option that you guys never returned. I totally regret these purchases.
I used your online service last year and your system could not locate that data. How fustrating !
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Marke57
from Lockport il
Verified Purchase:Yes
I Have been purchasing the software for years. it is easy to use and i have found it a good value.
I wish I could down load some of the tax information i receive electronically. I had to purchase a new computer and i have not been able to transfer the tax software and past tax data to easy. This might be because I down disk to move the order programs over. i not even sure if i can down load old returns using the newest loaded thee program on line and have no paper work to reference
I wish I could down load some of the tax information i receive electronically. I had to purchase a new computer and i have not been able to transfer the tax software and past tax data to easy. This might be because I down disk to move the order programs over. i not even sure if i can down load old returns using the newest loaded thee program on line and have no paper work to reference
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: pn1028
Verified Purchase:Yes
Great product. Would need H&R Block to think on improving and better defining tax form specifics. Need to upload a W-2s...no mention of needing one, where to get one, how to fill it out...until after you've put in the credit card information to e-file. If you self-assigned a security code, and have an IP-PIN, good luck, there's no direction on which one to use, where to use it, to get your federal form through. Good product, recommended, and hoping some of these ideas gain traction.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock