Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,518 Reviews)
Rating breakdown 128,518 reviews
5 Stars
85,913
4 Stars
23,550
3 Stars
8,196
2 Stars
4,360
1 Star
6,499
85%of customers recommend this product.
(
40,578 out of
47,638)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Wes8
from Hessel mi
Verified Purchase:Yes
I've used Block software for many years, cd days. Product continues to deliver consistent reliable results.
However, product technical and tax telephone support once again failed to even understand my question. The pat answer is "our developers are aware and a correction will be in a future update". That after waiting on hold, for extended time.
However, product technical and tax telephone support once again failed to even understand my question. The pat answer is "our developers are aware and a correction will be in a future update". That after waiting on hold, for extended time.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: RCQuinn
from Texas
Verified Purchase:Yes
I have used H&R Block for over 15 years and I love the ease of use and support.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: No callback
from Alabama
Verified Purchase:Yes
Software is mostly intuitive but some questions require a little more knowledge than the average Joe.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: from the 307 state
from Laramie WY
Verified Purchase:Yes
I keep buying this, probably because I am familiar with it, and really no other reason. Good chance I will buy again next year, but not for definitely.
Value
3
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: lz01
from NY
Verified Purchase:Yes
Good software however there are areas that need improvement. For example, I can not e-file NJ Non-resident return because my investment income is negative, even though I do not assign any of investment gain/loss to NJ. Also, the software does not give me right option for standard/itemized deduction in NY tax return until the review stage.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used your program for years on my MacBook Pro - and have always gotten along well with it. The only problem is when I try to do the federal update. The update window that pops up never works - it just puts me in a continuous loop never getting anywhere. Only by going to your website and doing a manual update am I able to get the current federal information. This has happened the last couple years and I always waste 30 minutes trying to remember the work around. Please fix this issue or at least give me a link to the manual update site.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: ELAandOI812
from Texarkana, AR
Verified Purchase:Yes
I bought the deluxe plus state software. With regards for functionality, it is good, but the software is missing a form that I need in order to electronically file my state return. Therefore, I had to print and mail my state return. Not only is this burdensome, but it's also a time waster and additional cost. I found a competitor who supplies the firm so I won't be going back to H&R. You've lost me!
Pros: Easy to prepare, Maximizes refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Frustrated old man
from Tx
Verified Purchase:Yes
Glitch made nunerous attempts to send in online get rejected including the initial filing for extension to avoid paying late so ended up having to mail in a day late
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock