Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,619 Reviews)
Rating breakdown 128,619 reviews
5 Stars
85,972
4 Stars
23,572
3 Stars
8,205
2 Stars
4,367
1 Star
6,503
85%of customers recommend this product.
(
40,639 out of
47,707)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Cate04
from Royal Oak Mi
Verified Purchase:Yes
Since my attempt at E-Filing failed 2 times. Requiring me to file by mail. I'd like your extortionate filing fees refunded!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CarlS29927SC
from Hardeeville, SC
Verified Purchase:Yes
I have used your software since the Andrew Tobias TaxCut days. This year is the first time I have had technical issues with anything. I purchased the "+ State" version and have downloaded and successfully installed South Carolina. However, I am having two (2) problems with South Carolina.
1.) It will not allow me to generate a SC4868 without specifying AGI and already collected SC taxes.
2.) If I try to return to my SC documents or print out a blank SC form, all the headings say I'm working with New York State. And, I can not find the SC forms listed anywhere; I have nothing to do with New York State.
1.) It will not allow me to generate a SC4868 without specifying AGI and already collected SC taxes.
2.) If I try to return to my SC documents or print out a blank SC form, all the headings say I'm working with New York State. And, I can not find the SC forms listed anywhere; I have nothing to do with New York State.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Need to keep an eye on your credit card statement. You charged my card twice to file my state taxes.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jimmyjobob
Verified Purchase:Yes
I’ve been using H&R Block software for years. It is simple to use, navigate within, and is comprehensive. I love the fact that it also includes our state tax software.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Tabtabscroll
Verified Purchase:Yes
Excellent experience, as always. They add more features to the program each year, now it is virtually pain-free.
The ability to take picture of a W-2, download it to the program smoothly yet securely, is truly value-added.
The ability to take picture of a W-2, download it to the program smoothly yet securely, is truly value-added.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: BG55
Verified Purchase:Yes
Bought this because TT no longer supports Macs from 2015. Go figure. Anyway, the Fed portion was pretty much the same as TT. But when it comes to the state (NJ) return, things get more interesting. If you're getting a federal K1 from an LLC or a trust, the program will transfer any dividend and interest income from the Fed return, but not in the form of a state K1. The software does not have you create a state K1. You have to figure out how to enter K1 income (other than dividends & interest) on your own. It was not a catastrophe, but I can't figure out why they do it this way.
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BigWashuu
from MN
Verified Purchase:Yes
I'm not an accountant -- I'm a taxpayer. And more and more, I fell I must be an accountant to use your program. You ask for details that I'm unfamiliar with, and refer me to a government form that is ten pages of lawyer in small print that sends me to another form that's supposed to clear up any confusion. It doesn't,
I'm sure the confusion comes from politicians and lawyers. You're going to have to up your clarity to counterbalance it.
Cons: Time consuming, Hard to import documents
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pict
from Hell, MI
Verified Purchase:Yes
Been using this for several yeras and never had a problem
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock