Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(127,978 Reviews)
Rating breakdown 127,978 reviews
5 Stars
85,639
4 Stars
23,407
3 Stars
8,134
2 Stars
4,332
1 Star
6,466
85%of customers recommend this product.
(
40,250 out of
47,255)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: lz01
from NY
Verified Purchase:Yes
Good software however there are areas that need improvement. For example, I can not e-file NJ Non-resident return because my investment income is negative, even though I do not assign any of investment gain/loss to NJ. Also, the software does not give me right option for standard/itemized deduction in NY tax return until the review stage.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used your program for years on my MacBook Pro - and have always gotten along well with it. The only problem is when I try to do the federal update. The update window that pops up never works - it just puts me in a continuous loop never getting anywhere. Only by going to your website and doing a manual update am I able to get the current federal information. This has happened the last couple years and I always waste 30 minutes trying to remember the work around. Please fix this issue or at least give me a link to the manual update site.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: ELAandOI812
from Texarkana, AR
Verified Purchase:Yes
I bought the deluxe plus state software. With regards for functionality, it is good, but the software is missing a form that I need in order to electronically file my state return. Therefore, I had to print and mail my state return. Not only is this burdensome, but it's also a time waster and additional cost. I found a competitor who supplies the firm so I won't be going back to H&R. You've lost me!
Pros: Easy to prepare, Maximizes refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Frustrated old man
from Tx
Verified Purchase:Yes
Glitch made nunerous attempts to send in online get rejected including the initial filing for extension to avoid paying late so ended up having to mail in a day late
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: AJH50
Verified Purchase:Yes
Very easy to use. Got Fed accepted and refunded quickly, state still waiting-- tampon timmi is our government.
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lexington Kentucky
Verified Purchase:Yes
The software installed cleanly and quickly. The results appear accurate. I’ve used H&R Block software for several years. I do find it somewhat difficult to look back in the application and then return to the original spot in the software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tremonton, Utah
Verified Purchase:Yes
I have been using this program for over 10 years, and find it a great time saver. The only complaint I have is that the "data verification" can be quite annoying since it still show data needs to be verified even after checking and correcting that specific line item.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Apex, NC
Verified Purchase:Yes
I have used H&R Block Deluxe for years and this year's was the easiest and smoothest in a while.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock