Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(127,978 Reviews)
Rating breakdown 127,978 reviews
5 Stars
85,639
4 Stars
23,407
3 Stars
8,134
2 Stars
4,332
1 Star
6,466
85%of customers recommend this product.
(
40,250 out of
47,255)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Pict
from Hell, MI
Verified Purchase:Yes
Been using this for several yeras and never had a problem
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: advisor 1000
Verified Purchase:Yes
FONT size is too small. Need to be bigger. Explanations of terms are not clear enough, confusing, not logical. Need to write them succinctly.
Pros: Fast
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: whowantstoknow
Verified Purchase:Yes
clunky design, difficult to adjust onscreen view, terrible search function, seems like no usabliity improvements
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Apex, NC
Verified Purchase:Yes
Software was fairly easy to follow along. I was able to do our taxes in less than one hour. I unbelievably received my direct deposit federal refund in 48 hours! No joke.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Edmo732
from NC
Verified Purchase:Yes
Always pleased with guidance provided with this software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Grumpyaswell
from Kansas
Verified Purchase:Yes
I was not able to e-file due to a K1 from an estate yet my brother using TurboTax was able to. I also think to file an extension should be free. I will be considering whether or not to stay or move to TurboTax next year. This is not the first time H&R Block software has been problematic.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: mytch
from Cali
Verified Purchase:Yes
I never done state before and it almost messed up state taxes by not importing appropriate fields from the w2.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: from the 307 state
from Laramie WY
Verified Purchase:Yes
I keep buying this, probably because I am familiar with it, and really no other reason. Good chance I will buy again next year, but not for definitely.
Value
3
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock