Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,380 Reviews)
Rating breakdown 128,380 reviews
5 Stars
85,841
4 Stars
23,509
3 Stars
8,183
2 Stars
4,354
1 Star
6,493
85%of customers recommend this product.
(
40,482 out of
47,532)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Weedz
from Cincinnati, OH
Verified Purchase:Yes
Very easy to use. Getting rather expensive so I have to actively search for a reduced price.
Pros: Easy to prepare, Fast
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from cookeville, tn
Verified Purchase:Yes
I've used H & R Block tax software for many years and found it easyn and reliable to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ReviewKeith
from Portland Or
Verified Purchase:Yes
This is the 4th year I am using the software to prepare returns. Easy to use. Fairly intuitive
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
After many years... it is not for me anymore...
on April 18, 2025
Posted by: phillip James
Verified Purchase:Yes
Have used for several years. This year was unable to finish due to non-help online. I had to do an extension. For some reason. this year was done differently, and I did not like the changes. I asked question several different ways and could only get info for a totally different issue.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Edmund III
from Cranston, RI
Verified Purchase:Yes
2024 was either the 3rd of 4th straight year I have used the H&R Block tax software package. It is reliable and thorough. One of the features I like best is it accesses the prior year's return and extracts the necessary information, which make it user friendly and time efficient.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boston, MA
Verified Purchase:Yes
The program is very good even for a novice like myself
Pros: Easy to prepare
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
3
Technically flawless tax software but...
on April 18, 2025
Posted by: pnieb610
from central Virginia
This was technically flawless software. However, after paying extra when buying software in order to get access to a state tax return, I was disappointed to have to pay extra AGAIN to actually use it. It would be more honest to include the actual functional price in the purchase price.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good, like the new "scan it" features, but....
on April 18, 2025
Posted by: tulsagator9
from Tulsa, OK
Verified Purchase:Yes
I've used H&R Block's software for a few years now...it's been consistently good, but always seems like there are a few things that could have been better. For example, my very large employer is not among those from whom you can download W2's. (I was surprised though to find that the "take a phone picture of your W2" and upload that worked pretty well...although it failed to bring in part of the state info.) There were two or three other minor things that seemed less helpful or convenient than one would like....
The only one I recall specifically now though was that I got to the end, went to E-file, and was basically blindsided by "we can't e-file your Oklahoma return because of something like 'multiple exempt interest or dividends'" and that I'd need to print the forms and file on paper. As it was late on 4/14 and my printer was out of order, that meant a trip to the post office to get the form and another trip to mail the return, if I wanted proof of having mailed it timely, plus standing in line for a long while since it was then the15th.
I have not run into that before even though I haven't changed the investments at the brokerage that had that box checked on their 1099. Maybe you had a heads-up somewhere on that, but if so it didn't come up while I completed the return.
The only one I recall specifically now though was that I got to the end, went to E-file, and was basically blindsided by "we can't e-file your Oklahoma return because of something like 'multiple exempt interest or dividends'" and that I'd need to print the forms and file on paper. As it was late on 4/14 and my printer was out of order, that meant a trip to the post office to get the form and another trip to mail the return, if I wanted proof of having mailed it timely, plus standing in line for a long while since it was then the15th.
I have not run into that before even though I haven't changed the investments at the brokerage that had that box checked on their 1099. Maybe you had a heads-up somewhere on that, but if so it didn't come up while I completed the return.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock