I've been using HR Tax Deluxe with State for several years. I am retired with social security, pensions, investments and an annual IRA distribution. I find the product easy to use and to understand. I was able to complete my taxes within a few hours. It's priced right and takes care of what I need to file... Federal and state. I intend to keep using this HR Tax preparation tool and would recommend it to anyone. A SATISFIED CUSTOMER
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used H&R Block software for decades. It is very easy to work with and has never given me a problem. You used to send me an email every year reminding me that it was time to get the software. I wish you would start doing that again because it makes it easier for me.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for providing a rating for your recent purchase! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
DID WHAT IT WAS SUPOSED TO DO. aNY QUESTIONS i HAD WERE ANSWERED BY THE HELP LINE.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I did 3 Federal returns and on every one there was a "problem" with the final check. In every case it brought up a form that required a change in the entries. In every case, the form was not needed for my returns and when I tried to enter in the "problem" box, the software would not make the change. I've used you for over 10 years but I'm thinking next year I may need to try TurboTax. I am not happy with the glitches!!!!!
Cons: Hard to prepare
Value
3
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Return was rejected because agi the software imported was incorrect
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Been using this product for many years & like that I can import previous year - makes it easier
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!