Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(127,262 Reviews)
Rating breakdown 127,262 reviews
5 Stars
85,251
4 Stars
23,248
3 Stars
8,050
2 Stars
4,287
1 Star
6,426
85%of customers recommend this product.
(
39,833 out of
46,764)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: leouzi
from Westminster, CO
Verified Purchase:Yes
I'm generally happy with your tax software. I've been a customer for many years.
I wish the Deluxe version had better handling of returns that include K-1 forms. Every year I've had K-1 forms, the software is unable to handle some of the items in my K-1.
I wish the Deluxe version had better handling of returns that include K-1 forms. Every year I've had K-1 forms, the software is unable to handle some of the items in my K-1.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Livermore, CA
Verified Purchase:Yes
Much better than last year. The website did not crash. While I find the program easy to use it is not always obvious why the numbers end up the way they do. This happens most often on the forms that deal with financial information. It would be helpful to know what "exempt interest dividends" means and the help section is not much use in this regard.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GrandmaDMG
from Illinois
Verified Purchase:Yes
I purchased early and still think the price is too high for the level of difficulty my return requires.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
I bought Deluxe Federal and State Tax software and it was easy to use. The information from the Federal return carried over to multiple states and electronic filing was super convenient.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: AlSw
from Charles Town WV
Verified Purchase:Yes
I have used this software for multiple years and always am pleased with the results achieved.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Banning, CA
Verified Purchase:Yes
My vision has become "somewhat impaired making it difficult to read the print which seems to be, for the most part light gray and too small and difficult sometimes to read.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: J74V
from CO
Verified Purchase:Yes
Not really happy with the software. Some of it was confusing. Couldn't find answers to some of my questions. Probably won't use it next year. Also, I thought it was too expensive.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: George V France
from Nevada
Verified Purchase:Yes
Product works but could be improved in area of foreign tax withheld from dividends and under withholding penalty.
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock