Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(127,262 Reviews)
Rating breakdown 127,262 reviews
5 Stars
85,251
4 Stars
23,248
3 Stars
8,050
2 Stars
4,287
1 Star
6,426
85%of customers recommend this product.
(
39,833 out of
46,764)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Who18
from IL
Verified Purchase:Yes
Easy to download and use. I’m sure I will purchase it again next year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: WenLynne
from Cincinnati, OH
Verified Purchase:Yes
The software was ok. We used the "take a picture and upload W2" function. Both our W2s uploaded errors flagged (didn't upload SS#, address, etc...). Was easier to type in the information, than to fix the errors. This was unfortunate and a bit time consuming.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: njnyuser
from NJ
Verified Purchase:Yes
improvements are needed for people filing multiple state returns
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Rand22
Verified Purchase:Yes
A little disappointed that I had to wait and find out at the end that I couldn't pay my owed federal taxes with my credit card. Correct me if I am wrong, but wasn't that a feature in previous years? It would be nice to know of the changes up front. I did expect the hidden fee for submitting the taxes electronically, but most probably think it is covered in the cost of the Deluxe software.
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Joe Jersey
from Central Jersey
Verified Purchase:Yes
Program got the job done but not without difficulties on a number of levels; the program is not very user friendly.
Pros: Easy to import documents
Cons: Hard to prepare
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: PBK63
from Joplin, MO
Verified Purchase:Yes
I have used HRB tax software since you started offering it and find it easy to use
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: GBED
from Northern CA
Verified Purchase:Yes
Had an issue with 1099-MISC Oil Royalties. Taxes were not covered in the interview. Finally found the answer on an Intuit forum.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Like1
Verified Purchase:Yes
I have used it for several years and always had good results. Only problem is the extra charge for electronic filing for state tax. Should include with purchase price.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock