Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(127,262 Reviews)
Rating breakdown 127,262 reviews
5 Stars
85,251
4 Stars
23,248
3 Stars
8,050
2 Stars
4,287
1 Star
6,426
85%of customers recommend this product.
(
39,833 out of
46,764)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: disappointedagain2
from CA
Verified Purchase:Yes
2nd year in a row that my IRS PIN trashed the software - it wouldn't allow me to file online as the IRS PIN wasn't accepted. My credit card was still charged for the state filing though. Oh by the way, I called support and the guy told me he would fix it, then he transferred me to the main phone menu and never called me back.
You can't make this stuff up. TurboTax next year...
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have been a H&R homestead program user over 25 years. I have never been audited. I feel the program year in and year out has properly completed and sent required forms to the IRS accurately while providing me maximum refunds, etc.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Gehh
Verified Purchase:Yes
The only thing I dont like about it , is that HR Block is slow to adopt new things. I have to go to Turbo Tax 2 or three times for EV tax credit among another thing.
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mission Viejo CA
Verified Purchase:Yes
I have subscribed to this service for several years now, and it's easy to use, as long as you have the correct data. The import of banking and investment info is easy and reliable.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Baltimore/Philadelphia
Verified Purchase:Yes
Worked for me for a second year in a row. Only issue, is that the interface is dated, but program worked well for federal and state filings. Picked up the info from last years program. Updates were quick and easy. Didn't attempt much assistance from the program. On a few issues I had to consult other avenues, like IRS website and financial online services. Overall excellent program. I felt it allow easier modification/additions to the tax filings than Turbotax program.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Waukesha county, WI
Verified Purchase:Yes
Been using your product for over 10 years. It’s easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Abby8
from Dallas, TX
Verified Purchase:Yes
I always use H&R Block software!!!! It’s extremely easy to load, get updates, enter info and file taxes!!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: very very mad customer
from fresno
Verified Purchase:Yes
I'm still having problems with this program because I'm trying to efile a return and its being rejected saying the pin used doesn't match last year's pin which is impossible because that person has paid last 5 years therefore didn't use a pin last year to match. Very upset with this program
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock