Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(127,598 Reviews)
Rating breakdown 127,598 reviews
5 Stars
85,434
4 Stars
23,327
3 Stars
8,086
2 Stars
4,310
1 Star
6,441
85%of customers recommend this product.
(
40,029 out of
46,992)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Bob2790
Verified Purchase:Yes
Overall the product is good, just the main concern is that having to buy an additional state and file fees on top or the original software purchase I am getting close to the point of just hiring an Accountant.
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TX
Verified Purchase:Yes
Been using this software at least the last 10 yrs…very happy with it…User friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Squatty
Verified Purchase:Yes
My 7th consecutive year using this program. No complaints but the escalating cost.
Very convenient to be able to pull last year's numbers in.
Very convenient to be able to pull last year's numbers in.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Charlotte, NC
Verified Purchase:Yes
Worked out very well except that it flagged my entry of an overseas pension as an error on my 1099-R form because I did not specify the payers TIN (of course they don't have one) so I deleted the form and filed without it. I then realized my mistake and filed an amended return with my overseas pension declared as "Other Pension Income" and that worked. What the software should have done was recognize that overseas pension income would not have a TIN & suggest entering the income under "Other Pension Income".
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Posted by: Phoffmannb
from Dublin OH
Verified Purchase:Yes
I have been using H&R Block tax software for over 10 years. I find it easy to use and feel it is accurate.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Montross, VA
Verified Purchase:Yes
The software didn't handle my trust K-1 forms well for Federal or VA state taxes. I'm going to have to file the VA state taxes by mail and hope they can figure it all out. Plus I called the help line and they told me they only handle software issues and that I couldn't get any help on the tax issues itself unless I bought the online version.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Carol70
Verified Purchase:Yes
I have used H&R Block for many years. Occasionally, I have had some odd income that I have to figure out how and where to key it into the program, but it usually isn't too difficult. For the most part, the software is easy to use, and I highly recommend it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Street43
from Bethesda
Verified Purchase:Yes
This year was very smooth, no issues and I enjoyed using the do it yourself version. I would highly recommend this edition.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock