Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,380 Reviews)
Rating breakdown 128,380 reviews
5 Stars
85,841
4 Stars
23,509
3 Stars
8,183
2 Stars
4,354
1 Star
6,493
85%of customers recommend this product.
(
40,482 out of
47,532)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Bob2025bob
from Denver
Verified Purchase:Yes
Horrible experience. 1099-R didn’t work properly. Looked for another software at the last minute
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Value
1
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington DC
Verified Purchase:Yes
I started using TaxCut in the 1990s.
It served me well back then, and I have continued to use it ever since.
I initially got both programs, TaxCut and TurboTax, and compared them.
H&R Block was the clear winner in my opinion.
It served me well back then, and I have continued to use it ever since.
I initially got both programs, TaxCut and TurboTax, and compared them.
H&R Block was the clear winner in my opinion.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 17, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Denied 2
from Nc
Verified Purchase:Yes
Three years in a row my return keeps getting rejected by IRS and I have to mail it in. Even called your help desk and the IRS still rejected. There is always next year…..
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Great software and easy to use. Been a client for years!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 17, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: edmw
Verified Purchase:Yes
been using h&r block software for years. it's easy to use and reliable. there are a few places where entries are confusing but these are exceptions.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: LauraJG
from SC
Verified Purchase:Yes
I have not got my taxes yet! It's April 16,2025. I filed March 24, 2025.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Fairlypoor
from MN
Verified Purchase:Yes
Feseral return rejected due to a software error. Said the AGI from last year’s return was incorrect. It wasn’t. Checked it several times, rejected several times.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
It’s a very useful software.
on April 15, 2025
Posted by: KHHM
from Western New York
I’ve been buying H&R Block’s tax preparation software and plan to buy it for 2025 and 2026 and 2027, etc. 😊
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock