Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,380 Reviews)
Rating breakdown 128,380 reviews
5 Stars
85,841
4 Stars
23,509
3 Stars
8,183
2 Stars
4,354
1 Star
6,493
85%of customers recommend this product.
(
40,482 out of
47,532)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Wisconsin form error
from Wisconsin
Verified Purchase:Yes
There is an error in H&R Block’s Wisconsin form for the 2024 edition.
On the page “Edvest you owned”, the software states:
“Amount you contributed from 2014 to 2022, from line 10 of 2022 Schedule CS”
It is not line 10, it is actually line 13, which is what the 2023 WI form CS says.
2021 form is at https://www.revenue.wi.gov/TaxForms2021/2021-ScheduleCS.pdf
Wisconsin changed the form for 2022:
2022 form is at https://www.revenue.wi.gov/TaxForms2022/2022-ScheduleCS.pdf
2023 form is at https://www.revenue.wi.gov/TaxForms2023/2023-ScheduleCS.pdf
On the page “Edvest you owned”, the software states:
“Amount you contributed from 2014 to 2022, from line 10 of 2022 Schedule CS”
It is not line 10, it is actually line 13, which is what the 2023 WI form CS says.
2021 form is at https://www.revenue.wi.gov/TaxForms2021/2021-ScheduleCS.pdf
Wisconsin changed the form for 2022:
2022 form is at https://www.revenue.wi.gov/TaxForms2022/2022-ScheduleCS.pdf
2023 form is at https://www.revenue.wi.gov/TaxForms2023/2023-ScheduleCS.pdf
(Same error is in the 2024 edition.)
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle, WA 98177
Verified Purchase:Yes
I brought a week ago, I am happy with it, but my daughter's efile got an issue because she has a 6-digtal PIN (Default 5). So she has to mail her tax-return, which is not convenient.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MDR99
from Bloomington Minnesota
Verified Purchase:Yes
I have used H&R Block tax program for many years and find it to be very easy to use and accurate. I rely on it to be up to date with any tax changes and have never been disappointed. It makes tax time a breeze.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JB3V
from York, PA
Verified Purchase:Yes
The program walked me through my return and auto-filled many things from last year. It couldn't have been any easier.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Zzz x
Verified Purchase:Yes
Software is non-intuituve, not well-organized. I question it's accuracy as well.
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: puffdanny2k
from Los Angeles, CA
Verified Purchase:Yes
Good for Fed as you can efile, but bad for CA. It won't allow me to efile because of installment sale withholding; now I have to print and mail my return. If there was a way to efile my CA return, this would be a perfect app.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
5th year (at least) using HRBlock software - year after year the results are as expected.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Northeast Illinois guy
Verified Purchase:Yes
I would rate this 5 stars IF you had offered a more affordable option to file my state return.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock