Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,671 Reviews)
Rating breakdown 126,671 reviews
5 Stars
84,934
4 Stars
23,120
3 Stars
7,976
2 Stars
4,249
1 Star
6,392
85%of customers recommend this product.
(
39,503 out of
46,358)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Mike retired CPA
from Wisconsin
Verified Purchase:Yes
This tax program works the way I want a tax program to work.
It understands that you the return preparer has some understanding of the income tax code.
Easy to understand instructions and a good flow through preparing a tax return.
I’m glad that I found this program.
It understands that you the return preparer has some understanding of the income tax code.
Easy to understand instructions and a good flow through preparing a tax return.
I’m glad that I found this program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Baloni
from Kansas
Verified Purchase:Yes
I did the Federal return as planned. But then the Kansas software did not work. I was able to itemize on Kansas but it wouldn't bring the figure over to line 4, instead it only gave me the standard deduction. After chatting with the "tax expert" 4 times they would never try to correct the problem with the software. So I had to do the Kansas return with a pencil and copy it.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good
on April 14, 2025
Posted by: Loryn
Easy to use, well designed, and I come back to it year after year. My only issue was that this year I actually needed the expert tax pro help that’s advertised with Deluxe, and spent a long time figuring out how to get it. HR Blocks main phone number gets you a very unhelpful AI phone agent. Would recommend just calling your local office.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: BKP10
Verified Purchase:Yes
I have used HRB for many years. I wish that DeductionPro was accessible as an app or program so we can keep track of donations throughout the year. Turbo has It;s Deductible app that I use. It is great but it would be nice if my tax program provided this to.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
I have used taxcut for over 20 years. I started then because a had a small business, and you were the one that supported the forms for it. I shut down the business 8 years ago, but continue to use taxcut.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
5
Old Faithful!
on April 14, 2025
Posted by: bananahead
from El Paso Tx
I have been using H&R software for years and never has failed me. It is easy to use, just takes some patience to get through it but it's worth it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Wally26
Verified Purchase:Yes
I have been using the H & R Block software for my taxes for more than 10 years. I find it easy to use and have never had any problems in filling my return.
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Antonio, Texas
Verified Purchase:Yes
Regular customer. I had several mailers offering reduced prices. Unable to use the QR codes with my computer and had to pay full price at a store. Didn't offer the product I needed at the reduced price either. Beyond that the program worked well except for K-1 entries with codes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie- Social Media, April 15, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock