Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,671 Reviews)
Rating breakdown 126,671 reviews
5 Stars
84,934
4 Stars
23,120
3 Stars
7,976
2 Stars
4,249
1 Star
6,392
85%of customers recommend this product.
(
39,503 out of
46,358)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Minneapolis, MN
Verified Purchase:Yes
Been buying this software for years and it has always been easy to use and file returns
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Perry, Iowa
Verified Purchase:Yes
The Step by Step makes input of data very clear and forthright.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tucson AZ
Verified Purchase:Yes
Easy to use as always and seems thorough and accurate. In past years there have been minor glitches before the final version but this year it was clean all the way through. Thanks.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Kselftaxer
from New Tripoli Pennsylvania
Verified Purchase:Yes
Use this every tax year. Disappointed ordered Delux was billed two times for it . I did get a refund. Thought everything was fine upon doing my taxes I discovered paid for Delux And State at higher price. Don't use for State return. Rethinking using next yr.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
1
No support online or at physical location
on April 14, 2025
Posted by: DCdave
from Washington DC
Coat me money because of what I can only assume is a software bug. Unable to reach anyone live to resolve problem and brought file to physical location and was told they would have to start entire return over because they don’t use the same software
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Need to provide larger font
on April 14, 2025
Posted by: LCF2
from Mississippi
Entering data in the appropriate fields and even reading the text on the computer screen is very difficult. You should use a larger font for everything, especially for the fields where the user must enter numbers.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: dretired
Verified Purchase:Yes
I've used HR Block tax software every year since 2000. Nuf said.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 15, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: FoolMeTwice
from Ohio
Verified Purchase:Yes
For the 2nd year in a row, I was unable to update the software and make use of the state return feature.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock