Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,671 Reviews)
Rating breakdown 126,671 reviews
5 Stars
84,934
4 Stars
23,120
3 Stars
7,976
2 Stars
4,249
1 Star
6,392
85%of customers recommend this product.
(
39,503 out of
46,358)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Falls Church, VA
Verified Purchase:Yes
There were a couple of areas that I had trouble with. I had to take care of 2 alerts after the software checked for accuracy, but it wouldn't clear them. So, I wasn't sure if I was ok. At the end, it turned out to be ok. I have used this software for a long time and I am happy with it.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas
Verified Purchase:Yes
I have used this software for several years and like it very much. However this year had an issue with a partner stock, K-1, info and where the amounts went on the IRS forms etc. I "think" I force figured the amounts into the right places. Time will tell if the IRS allows what I submitted. Probably won't know for many months. So only gave the product 4 stars this year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Good results, but can be frustrating at the end
on April 14, 2025
Posted by: SorN
from Florida
Verified Purchase:Yes
I’ve used this software annually for 5 years or more. I like the results, but getting there can sometimes be a challenge. Specifically, there will be boxes on questionaires that you can’t uncheck even though they don’t seem to apply. And then at the end, it pulls up a list of things to check from worksheets that I have no idea what they are. You can’t proceed without addressing them. Some of it is as simple as adding a social security number to a form (why didn’t the program do that?) and some things are just baffling, and the only way to get rid of them to proceed on is to lie or change the information on them. It can be very frustrating.
I really like the fact that the program imports tax information (and carry over deductions) from previous years.
I really like the fact that the program imports tax information (and carry over deductions) from previous years.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Saunderstown, RI
Verified Purchase:Yes
Ease of use. Ease of revising data inputs. Ease of transferring last year’s data.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: SDB59
Verified Purchase:Yes
Don't know if IRS changed some forms but this was easiest year yet to use the software I've been getting for almost 10 years- Great Job
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sugar Land, Texas
Verified Purchase:Yes
I have used H&R block tax program for over 20 years, it has always been easy to use. In the rate occasion that I have a question not handled by the program, phone support is availabe without a long wait.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Mitzilu
from VA
Verified Purchase:Yes
I have use Tax Cut for many, many years. It is a great program. The only problem I had this year is I needed another form and didn't realize it. I did the form on IRS and saw I didn't need to file it but now am second guessing myself! Time will tell!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: APrice12
Verified Purchase:Yes
I have used this software for as long as it has been on the market and it’s as good as ever. Easy to use with clear explanations for all sections. I do miss having the DVD option though, in case a reinstall would be required.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock