Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,671 Reviews)
Rating breakdown 126,671 reviews
5 Stars
84,934
4 Stars
23,120
3 Stars
7,976
2 Stars
4,249
1 Star
6,392
85%of customers recommend this product.
(
39,503 out of
46,358)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Baton Rouge
Verified Purchase:Yes
Your software continues to be fairly easy to navigate.
Would appreciate a price break for Seniors, however.
Would appreciate a price break for Seniors, however.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: JCC68
Verified Purchase:Yes
we have been using H&R Block software for many years. Easy, earsie the next year.
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Prior year overpayment not applied to 2024 tax
on April 14, 2025
Posted by: GTravel
from California
All went well until I received an overpayment check fro IRS in the amount that I chose to apply to following year. This amount should have automatically been carried forward with my data by the Block software, used both years.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ken8
Verified Purchase:Yes
My extension was rejected because it said I had already filed an extension on my ssn. I had not, but I then had to file a paper extension. and pay with a check instead of online. I think was was an error in your software.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AL
Verified Purchase:Yes
It is easy. Just enter your numbers and follow the instructions.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Sirch
from 27616
Verified Purchase:Yes
The fact that you don't disclose that there is a 3% surcharge fee for paying your taxes with a credit card until after you can change your mind is very poor service.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Yellowrose2
from Oklahoma
Verified Purchase:Yes
The software was easy to download and the steps going through the program was self explanatory. I like that it checks your return for any discrepancies before submitting. The result from Federal and State were returned within the hour of submitting.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bandit911
from katy Texas
Verified Purchase:Yes
This is my second year using the H&R software. It is a very good system.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock