Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,671 Reviews)
Rating breakdown 126,671 reviews
5 Stars
84,934
4 Stars
23,120
3 Stars
7,976
2 Stars
4,249
1 Star
6,392
85%of customers recommend this product.
(
39,503 out of
46,358)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: TonyM64
from New Jersey
Verified Purchase:Yes
Been using this software for years. Makes doing taxes much easier
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Easy to use. Walks through all steps needed to complete and file. Have been using for over 25 years for my family’s filing needs.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: HR Lee
from Pennsylvania
Verified Purchase:Yes
I purchased H&R 2025 Deluxe in December and was anxious to try it out! Result: Easy to use ,accurate and am happy with it, thanks, Lee
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Bobby636
Verified Purchase:Yes
Issues where program inappropriately calculated Roth IRA distribution and add penalty. 2024 is 7K allowable for age group and also carried an overage from last year. No way to remove penalty even with zero out distributions for this year. Very frustrating and can lead to confusion for Fed/State review. Also, skipped over earned interest even though I've used the software for 10 years and have had this populated for every year. Lastly, the resolution conflict with the program and laptop display is still pretty sad to see still.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Collegeville, PA
Verified Purchase:Yes
Using block for about 10 years. Very happy with the program
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: jeni04
from Barnesville ohio
Verified Purchase:Yes
I was charged twice for my sons state filing fee. His return was rejected and had to make corrections resubmitted the return it was accepted and my card was charged twice for the state return filing fees.
I would recommend this to a friend!
Value
1
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Great features, but could use a little more hand-h
on April 14, 2025
Posted by: Belfastboy
from Maine
Verified Purchase:Yes
Product is good and generally easy to use. Unfortunately, the instructions for saving the completed file is not as clear as the rest of the program. I want to know not only how to save it, but also what I am saving, so that when I take it off my computer, I will know what I have and how it might be used. For example, would I have to insert and open the saved file next year, or is the information kept at Block?
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Federal and CT Taxes
from Waterbury, CT
Verified Purchase:Yes
I bought H&R Block Deluxe (Federal & State) Software in CY 2010 when my loving wife, Joanne and I purchased our home. I have relied on it since and never had any issues.
I lost Joanne in June 2024 and this led to complications in filing. I was able to file Federally but was informed that your software could not file for a deceased person in CT. I could file if I could change the answer to a Federal interview question (FIQ) but had already filed Federal and I suppose that was the reason why I could not change the FIQ. Therefore; I would have to file a paper return which I did but was not in favor of doing so due to uncertainties of various schedules and other complexities.
If I have any issues with the State of Connecticut, I will be in touch, but in the fifteen years that I have used your software, that is the only issue that I have noticed.
Best regards,
Glenn
Glenn
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock