Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,402 Reviews)
Rating breakdown 126,402 reviews
5 Stars
84,781
4 Stars
23,058
3 Stars
7,947
2 Stars
4,238
1 Star
6,378
85%of customers recommend this product.
(
39,352 out of
46,180)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Jacksonville, AR
Verified Purchase:Yes
I've used the Deluxe version for many many years and had been pleased. This year, I faced decisions in the program that were extremely difficult to make. I was also disappointed in the state version because there was no real help or guidance on the Arkansas exemption on veterans pensions. Past Versions Were Much More Appreciated
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Altoona, PA
Verified Purchase:Yes
I have been using H&R Block Software for 20 years and find it is very user friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Quarterly Estimating was more difficult this year.
on April 13, 2025
Posted by: Anonymous
from FL Panhandle
Verified Purchase:Yes
IRS calculation submission was as easy as usual but computing estimated payments was not. The estimate method of using the previous year's payment(s) was not provided.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Still Won’t Install with MyDocs on Network Share
on April 13, 2025
Posted by: User8675309
Verified Purchase:Yes
PLEASE fix your software. Every year I get an error because this software is unable to install if My Documents is mapped to a network share. It is a complete pain in the butt and I will switch to TurboTax next year because of it.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ID not a CPA
from Idaho
Verified Purchase:Yes
Most everything goes smoothly until you have to get to the middle of something. Trying to get back is somewhat difficult. Also Deduction Pro is hard to use. Wish all the options could be expanded as one so you could print out a list to use during the year.
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Henderson, Nevada
Verified Purchase:Yes
Been buying this product for 15+ years - thank you.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: IP PIN Fail
from Reno, Nevada
Verified Purchase:Yes
This IP PIN issue has to be fixed. For two years now I have not been able to eFile. The IRS gives you a 6 number code and HR Block only allows 5 numbers. Complete failure.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Blommie
Verified Purchase:Yes
I struggled with a return as I had a subtraction on Hawaii return and there was not an easy way to input a reason for exclusion. Abandoned it.
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock