Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,402 Reviews)
Rating breakdown 126,402 reviews
5 Stars
84,781
4 Stars
23,058
3 Stars
7,947
2 Stars
4,238
1 Star
6,378
85%of customers recommend this product.
(
39,352 out of
46,180)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: D578
from Phoenix, AZ
Verified Purchase:Yes
Purchased & downloaded online. I have used H&R Block software for several years now... It's pretty easy to use since I've used it for a while... Basically just fill in the #'s from your tax forms into proper locations... That's pretty much it... Then finalize it, then transmit data to IRS.. Refund only took about a week or so...I do the state & mail it in... My preference... But it all works out..
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Knaz
from Washington
Verified Purchase:Yes
I have been using for over 10 years and each year the improvements make it so much easier to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Consistent, easy, and connects well to brokerages.
Pros: Easy to import documents
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Great If You Can Find It; Deceased Spouse Problem
on April 13, 2025
Posted by: Anonymous
from Delaware
Verified Purchase:Yes
First, it appears that Block is trying to push users to switch to its online software. They're not sending past users like me reminders to download the desktop program, and their web site makes it very difficult to find the downloadable software. Personally, I don't want to do my taxes "in the cloud," as that reduces my control over my personal data.
Once I finally found the download link the filing process proceeded as usual -- fast and easy -- with one exception. When I'd completed filling out all the forms, the program transmitted the federal return to the IRS electronically, just like it's supposed to do, but told me it couldn't send the state return, because my wife had died last year, and it wasn't capable of filing a state return for a deceased filer. If you have lost a spouse, be aware of this shortcoming.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: FAMGuy
from Vero Beach, FL
Verified Purchase:Yes
My wife and I have used H&R Block tax software for many years. Attempted to use another tax software a few years ago but came back due to the excellent questionnaire that guides you through the process. We will continue to use this software!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: supermexfl
Verified Purchase:Yes
I had a difficult time downloading the program…I called help desk for help…I was on the phone for 45 minutes, the rep couldn’t help me…I finally was able to download program by trial and error…The problem was that I couldn’t find the .dmg file…It would be nice if the program would tell you where to locate the the file..Never had trouble when you provided a disc…Hope next year is easier…If not I might have to switch after so many years with your program…Thank you
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Tra, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MSITR25
from Chicago
Verified Purchase:Yes
Product provides everything I need for filing my federal & state taxes. I've been using H&R Block tax prep software for almost a decade. One issue I have is that the help should be more detailed and include specific examples if possible.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: old jim
from Madison WI.
Verified Purchase:Yes
This is my fourth year of using it and I'm glad I did.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock