Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: DLB927
from VA
Verified Purchase:Yes
VA software needs to take consideration that military retirement with no VA withholding still needs the 1099R attached to the VA return if the income is non-taxable/subtracted on the 760.
The program should also allow the form to be designated as an amended return.
The program should also allow the form to be designated as an amended return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Frustrated92592
from Temecula, CAa
Verified Purchase:Yes
I have used H&R Block Tax software for a few years. This year (2024) it was so confusing I will have to reconsider using it next year.
After finishing all data entries, I went through final review and it found errors that prevented e-filing. One error: It displayed the EIC form with the error “”,” is not a valid entry” that I had no idea where in the form it was or how to correct it. Printing the form on paper and going through all entries did not reveal anything. I went back to the form in the software, tinkling with many different entries including blank entries somehow miraculously cleared the error.
I was frustrated that I didn’t manually enter data on the form; the software generated it from the data I provided through Q&A and I had to spend a lot of time groping in the dark to fix the error.
I think spending a little more money on Turbo Tax next year will likely save me a lot of time and frustration.
After finishing all data entries, I went through final review and it found errors that prevented e-filing. One error: It displayed the EIC form with the error “”,” is not a valid entry” that I had no idea where in the form it was or how to correct it. Printing the form on paper and going through all entries did not reveal anything. I went back to the form in the software, tinkling with many different entries including blank entries somehow miraculously cleared the error.
I was frustrated that I didn’t manually enter data on the form; the software generated it from the data I provided through Q&A and I had to spend a lot of time groping in the dark to fix the error.
I think spending a little more money on Turbo Tax next year will likely save me a lot of time and frustration.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Spart
Verified Purchase:Yes
Software is relatively straightforward to use. Had some different forms this year. Getting those input was a little more difficult. Still pleased with the overall process and performance.
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jerry H
Verified Purchase:Yes
H&R Block software and process is very simple to use and accurate with results. It is comprehensive in covering the various income and expense categories.
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denver, CO
Verified Purchase:Yes
I've been using this software for four years and will continue to use it. It meets mt needs.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Luff
Verified Purchase:Yes
It is so helpful with the details that are easy to miss. Very easy to follow.
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
2
It is a good product ... unless you have a problem
on April 12, 2025
Posted by: Bob721
Verified Purchase:Yes
It is a good product ... unless you encounter a problem.
The support is mediocre at best, so you are on your own.
The support is mediocre at best, so you are on your own.
Response from HRBlockBy Asiya, Social Media Department, April 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I have always liked using Your program to do my Taxes! Keep up the good work!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock